Water & Sewer Welcome


Walk-in Offices and Drive Thru Are Closed Due To COVID-19 Until Further Notice

In an effort to protect the well-being of our customers and employees, Okaloosa County Water & Sewer (OCWS) has closed the walk-in customer service offices and the drive thru until further notice. Customer service staff will continue to answer customer phone calls, process service related requests, and respond to email correspondence.

At this time, due to hardships related to COVID-19, no late fees will be assessed and we are suspending all disconnections due to non-payment through April 30th. 

Ways to Pay

There are no convenience fees added to online and phone payments.
  • Pay and/or View Bill Online
  • By phone 850-651-7171
  • Drop Box Locations
  • Most Western Union bill payment locations will accept cash to pay your utility bill. Please have your account number and save your receipt from that location if choosing this method.

New Service/Moving/Cancel Service

Picture of Island Water Tower

An Essential Service for Our Community

 Our Mission:

A professional, community organization providing the customers of Okaloosa County an ample and affordable supply of clean, safe drinking water, with a commitment to collecting and disposing of domestic waste in a manner that protects the environmental future of our county.


New Okaloosa County Water & Sewer Customer information