Water & Sewer Welcome

Offices will be closed Friday, July 3rd for Independence Day

Payments can still be made at a drop boxonline or over the phone (850) 651-7171.


Walk-in Offices will open May 18.
Drive Thru service available on May 13.

In an effort to protect the well-being of our customers and employees, the maximum capacity of the lobby has been significantly reduced. Please continue to conduct business with us over the phone or online, as much as possible.

At this time, due to hardships related to COVID-19, no late fees will be assessed and we are suspending all disconnections due to non-payment through June 16th. 

Ways to Pay

There are no convenience fees added to online and phone payments.
  • Pay and/or View Bill Online
  • By phone 850-651-7171
  • Drop Box Locations
  • Most Western Union bill payment locations will accept cash to pay your utility bill. Please have your account number and save your receipt from that location if choosing this method.

New Service/Moving/Cancel Service

Picture of Island Water Tower

An Essential Service for Our Community

 Our Mission:

A professional, community organization providing the customers of Okaloosa County an ample and affordable supply of clean, safe drinking water, with a commitment to collecting and disposing of domestic waste in a manner that protects the environmental future of our county.


New Okaloosa County Water & Sewer Customer information