Water & Sewer - Pay Bill

Upcoming Online Services Portal for Water & Sewer

We are currently working with a new 3rd party vendor to make online payments available again. Below are several great features of the new portal:

  1. View bills as a pdf file.
  2. Make one-time online payments with credit/debit cards and eChecks.

  3. Setup recurring automatic payments from your credit/debit card or savings/checking account.

  4. Manage multiple accounts under one user profile.

  5. View consumption and payment history.

 

While we are working on the new online services portal, customers looking for an autopay option can sign up for automatic bank drafting by filling out an EFT form, or filling out the back of their payment stub with their monthly bill payment. The EFT form can be printed online and emailed back, or customers can come to either of our offices to fill it out in person. Customers can also make a one-time payment through our automated IVR Phone System with a check or credit/debit card by calling 850-651-7171. As always, making a payment through the IVR Phone System is free.

Payment Methods:

By Mail

Please make checks and money orders payable to O.C.W.S. (No Cash Please) with the bottom portion of your utility bill to:

     OCWS
     1804 Lewis Turner Boulevard Suite 300
     Fort Walton Beach, FL 32547-1266

  • Please write your account number on your check or money order.
  • Please do not send cash.
  • Please tear off the bottom portion of your utility bill at the perforation and enclose it along with your payment.

By Phone

Not available Monday - Friday from 11:00 p.m. to 4 a.m.

Use the automated Interactive Voice Response (IVR) System to pay your bill by phone (850) 651-7171 using an eCheck, Visa Debit/Credit Card, MasterCard Debit/Credit Card, American Express or Discover Card.

Electronic Funds Transfer / Bank Draft

Pay automatically each month by using the Electronic Funds Transfer / Bank Draft service. You will still receive a monthly statement. The amount due showing on your bill will be automatically deducted from your bank account on the due date. There's nothing to remember or worry about. To request this service please stop by any of our offices to process the application. You will need to bring a cancelled check.  Click here for some Frequently Asked Questions on Bank Drafting.

Payment drop boxes

Payment drop boxes are located at both office locations for after hour's convenience. We also have a drop box located at the Colonel Bud Day Park at 185 Woodland Park Circle in Mary Esther and a drop box at the Seminole Community Center at 1470 Cedar St in Niceville.  All payment drops are picked up on scheduled business days. Drop box payments will be applied to your account on the next scheduled business day.  Please make checks and money orders payable to O.C.W.S. (No Cash Please) as well as:

  • Please write your account number on your check or money order.
  • Please do not send cash.
  • Please tear off the bottom portion of your utility bill at the perforation and enclose it along with your payment.

In Person

Pay in person with cash, check, money order, or Visa Debit/Credit Card, MasterCard Debit/Credit Card, American Express or Discover Card during business hours at one of the offices.
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