OCWS Online Bill Pay



Effective April 1, 2017 Refuse Collection and Recycling rates will increase.  Please call Waste Management for any garbage related questions: Monday-Friday (850)301-2822 Saturday (850)275-0020 and speak to a friendly Customer Service Representative.

***PLEASE NOTE: The Water & Sewer Online Services website has been UPDATED.  There is a new feature called "One Time Payment" where you can make a one-time-only payment with your account number from your bill.***

EXISTING USERS - The "Login" button is located at the top of the page on the right side. 
  • Enter your complete utility account number (ex. xxxxx-xxxxx) and the password of your previously established user account. The site will prompt you to create a new User ID, identified by your eMail address. Your existing accounts and wallet will be reconciled with this new eMail based User ID. After completing the process and activating your account you will use your eMail address as your User ID to gain access to your account profile.  This Migration Process has detailed instructions.
  • If you’ve used your eMail address as a User ID for another utility account online, you will need to use the same eMail address and password that was used to register the other utility account OR use a different eMail address.
NEW USERS - New users will need to register.  Click here to get started. Then follow the New User Registration Process.
If you have any problem with the registration or migration process, please call Customer Service at 850-651-7171.

Online Bill Pay Recommendation:

OCWS recommends that our customers do not use a third party vendor for making payments since OCWS already provides a website where customers may make their utility payments.  Payments made to OCWS are posted immediately and at no additional cost to you.


Login to OCWS Online Payment Website

Payments can be made using your checking account, debit card or credit card at no cost to you through our online website.  Due to mandatory system backups and upgrades online services are not available between the following dates and hours: 

Monday through Friday, 11:00 PM – 4:00 AM. 

If you are using Firefox and received an error message, please check your internet browser settings.  

Create An Online Payment Account

Create an online utility account with a valid email address and current OCWS Utility Bill.

Microsoft Internet Explorer or Firefox is needed to use this website. Here are the Registration Directions. If you are still unable to register, please check your internet browser settings

New OCWS Customers

Please fill out a new service request form and provide Customer Service with a copy of the current lease, a valid driver’s license, and a deposit payment.