We are diligent in our efforts to provide the best possible service to our customers.

Billing customer service:

For Transports PRIOR to 10/1/2020: Toll Free 1-866-432-2817

Patient Website to make online payments: www.intermedix.com/billpay

For Transports AFTER 9/30/2020: Toll Free 1-888-204-8256

Patient Website to make online payments: https://okaloosa.payambulance.com

Address to mail payments:
Okaloosa County EMS
P.O. Box 116783
Atlanta, GA 30368

Address to request medical records:
Okaloosa County EMS
90 College Boulevard East
Niceville, FL 32578

EMS Fee Schedule (pdf)